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Estate Sales Executive

Location

Chichester

Recruiter

The Goodwood Estate

Contract

Permanent

Salary

Depends on experience

Job description

Are you passionate about creating exceptional client experiences and building strong commercial relationships? We have an exciting opportunity for an Estate Sales Executive to join our Estate Sales team, helping to showcase everything that makes Goodwood such a unique destination. Based within the sales team and reporting to the Head of M&E Sales, this role offers the chance to play a key part in driving meetings and events revenue across the Estate.

About the Role

You will manage and convert enquiries for corporate meetings and events, guiding clients from their initial enquiry through to confirmation. You'll develop compelling, tailored proposals that bring client visions to life while highlighting the unique venues, experiences and opportunities available across the Estate. 

Working closely with colleagues across the business, you'll help deliver a seamless customer journey while contributing to sales performance and revenue growth.

Key Responsibilities

• Manage incoming meetings and events enquiries, providing an outstanding customer experience from the outset. 
• Take ownership of sales opportunities, proactively nurturing leads and driving conversion. 
• Develop tailored proposals, quotations and contracts that meet client requirements and showcase Goodwood's unique offering.
• Build strong client relationships and identify opportunities to upsell and generate repeat business. 
• Support Business Development Managers with key account development and new business opportunities. 
• Work collaboratively with the planning team to ensure a smooth handover from sale to delivery. 
• Ensure bookings are processed accurately and in line with credit control requirements. 

What We're Looking For

We're looking for someone who is:

• Passionate, positive and customer-focused. 
• Highly organised with excellent attention to detail.
• Proactive and confident in managing their own workload. 
• A strong communicator with excellent relationship-building skills.
• Comfortable negotiating and influencing outcomes.
• Someone who enjoys working as part of a team and brings a sense of fun to what they do. 

Essential Experience & Skills

• Experience working in a sales environment.
• Excellent verbal and written communication skills.
• Strong organisational and administrative abilities. 
• Ability to work independently and collaboratively. 
• Knowledge of the hospitality industry. 
• Experience of call handling and diary management. 

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